What Is This Letter? Japanese Tax, Pension and Insurance Mail Explained
Official letters in Japan are written only in Japanese, and some of them contain bills with deadlines. Look for the title printed at the top of the letter or on the envelope, find it below, and see what it is and what to do.
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住民税(市民税・県民税/特別区民税・都民税)決定通知書・納税通知書
じゅうみんぜい けってい つうちしょ・のうぜい つうちしょ
Resident tax notice
- From
- Your city office, or your employer passes it to you
- When
- May to June each year, from your second year in Japan
What it is: Your resident tax for the year from June, based on last year's income. Employees get the notice through their employer, and the tax is deducted from salary in 12 installments from June to May. If you pay it yourself, the notice comes by mail with payment slips for four installments: June, August, October and January.
What to do: Check the income and deductions on it. If you pay it yourself, pay each slip by its due date at a bank, a convenience store or by the payment methods printed on it.
国民健康保険料(税)納入通知書
こくみん けんこう ほけんりょう(ぜい) のうにゅう つうちしょ
National Health Insurance bill
- From
- Your city office
- When
- After you join, and each year around June (dates vary by city)
What it is: The premium for National Health Insurance, with payment slips for several installments. The amount is based on last year's income and the number of people in your household.
What to do: Pay each slip by its due date, or set up direct debit at the city office. If paying is difficult, ask the city office before the due date.
国民年金保険料 納付書
こくみん ねんきん ほけんりょう のうふしょ
National pension payment slips
- From
- Japan Pension Service (日本年金機構)
- When
- After you join the national pension, then each April for the new fiscal year
What it is: A booklet of monthly slips for the national pension premium (¥17,920 a month in FY2026). Each month's premium is due at the end of the following month.
What to do: Pay at a bank or convenience store, or set up direct debit or credit card payment. Students can apply to defer payments instead.
ねんきん定期便
ねんきん ていきびん
Pension record notice (Nenkin Teikibin)
- From
- Japan Pension Service (日本年金機構)
- When
- Every year in your birthday month
What it is: A record of the months you have paid into the pension and your estimated pension. It is usually a postcard; at ages 35, 45 and 59 it comes as a sealed letter with your full record.
What to do: Nothing to pay. Check that your periods of work are all recorded. Keep it: it helps if you later claim the lump-sum withdrawal.
給与所得の源泉徴収票
きゅうよ しょとく の げんせん ちょうしゅうひょう
Withholding slip
- From
- Your employer
- When
- After the year-end adjustment (December or January), or after you leave a job
What it is: Your total salary for the year, the social insurance deducted and the income tax withheld. It is the Japanese equivalent of an annual tax statement. See withholding slip.
What to do: Keep it. You need it for a tax return, for your next employer if you change jobs in the same year, and often for visa or loan applications.
個人番号通知書
こじん ばんごう つうちしょ
My Number notification
- From
- Japan Agency for Local Authority Information Systems (J-LIS), sent to your registered address
- When
- A few weeks after you register your address
What it is: Your 12-digit My Number, often with an application form for the My Number Card.
What to do: Keep it safe and do not share the number casually. Give it to your employer and bank when asked. You can apply for the My Number Card with the enclosed form.
医療費のお知らせ(医療費通知)
いりょうひ の おしらせ
Medical expense notice
- From
- Your health insurer
- When
- Once or a few times a year, depending on the insurer
What it is: A list of the medical care you received and what you paid, as recorded by your health insurer.
What to do: Nothing to pay. You can use it when you claim the medical expense deduction in a tax return.
寄附金受領証明書
きふきん じゅりょう しょうめいしょ
Donation receipt (furusato nozei)
- From
- The municipality you donated to
- When
- Weeks after each furusato nozei donation
What it is: Proof of your furusato nozei donation.
What to do: Keep it. If you file a tax return, you use it to claim the deduction. With the one-stop exception, send the application form the city gives you instead, by the deadline printed on it.
督促状
とくそくじょう
Payment reminder
- From
- Your city office, the Japan Pension Service or the tax office
- When
- After a payment deadline has passed
What it is: A tax or premium was not paid by its deadline. It states the amount still owed and a new deadline.
What to do: Pay as soon as possible, or contact the sender if you cannot. Late payment adds a late charge, and unpaid amounts can eventually lead to seizure of your savings or salary. Late payments also count against you for permanent residency.
If you still can't tell
- Look for the sender's name on the envelope: 市役所・区役所 (city office), 年金機構 (pension), 税務署 (tax office).
- Anything with 納付書, 納入通知書 or 払込票 contains payment slips and usually has a due date (納期限).
- Take the letter to the sender's counter and use the phrase “I received this letter. What do I need to do?”
Frequently asked questions
I received a tax bill from the city in June. What is it?
Most likely your resident tax notice with payment slips, for tax on last year's income. If you are an employee, check whether your employer already deducts it from your salary; if not, pay the slips by their due dates.
What happens if I ignore a letter from the city office?
If it contains a bill, you will receive a payment reminder, and late charges are added. Unpaid tax or premiums can eventually lead to seizure, and late payments count against you for permanent residency.
How much is the national pension premium?
¥17,920 a month in FY2026 (April 2026 to March 2027). Employees pay into the employees' pension through their salary instead.
Official sources
The rates and rules in this calculator come from these Japanese government and insurer publications (in Japanese).
- City of Yokohama: Individual resident tax, payment periods (個人の市民税・県民税について)
- Japan Pension Service: National pension premiums (国民年金保険料)
- Japan Pension Service: Paying with payment slips (納付書でのお支払い)
- Japan Pension Service: Nenkin Teikibin (ねんきん定期便をお届けしています)
- National Tax Agency: Medical expense deduction (No.1120 医療費を支払ったとき)
Calculators
- My Japan Money Checklist
- Japan Take-Home Pay Calculator
- Japan Pension Refund Calculator (Lump-Sum Withdrawal Payment)
- Furusato Nozei Limit Calculator (Hometown Tax Donation)
- Year-End Adjustment Refund Calculator (Nenmatsu Chōsei)
- Bonus Take-Home Calculator
- Health Insurance After Leaving Your Job (National Health Insurance vs Voluntary Continuation)
- Unemployment Benefit Calculator (Employment Insurance)
- Maternity & Childcare Leave Benefit Calculator
- High-Cost Medical Expense Benefit Calculator
- NISA Calculator for Foreign Residents
- Medical Expense Deduction Calculator
- Net to Gross Salary Calculator
- iDeCo Calculator for Foreign Residents
- Retirement Allowance Tax Calculator
- Mortgage Calculator for Japan
This guide reflects official rules as of the last update. Procedures can differ by city and by your situation; check with your city office, tax office or the Japan Pension Service when in doubt. It is not tax or legal advice.